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Empowering 10,000 Airmen

by The Team

In the latest WHY Series installment, CMSAF Wolfe emphasizes the importance of “advanced Airmen who can think faster, discern truth, adapt quicker, and innovate.” This priority contrasts against a pervasive “shut up and color” mindset perpetuated by software that satisfies program requirements on paper but fails the Airman who actually has to use it. Every tedious button click, every essential feature hidden four links deep, and every convoluted workflow that requires an SOP to execute slows you down. Bad user experience saps your mental energy, sets you on autopilot, and takes you away from your mission.

Airmark in the Field

That’s why we deployed Airmark, a CUI-authorized instance of TongueToQuill, with 55th WG BOCKSCAR. We format documents so warfighters can get back to fixing planes, defending networks, and winning wars.

Since February, Airmark has:

  • Served 13,046 documents
  • Saved a collective 1,612 hours
  • Supported over 10,882 users around the world

We’re focused on Airmen at every level:

  • The overwhelmed SrA writing their first rebuttal
  • The TSgt who juggles being a technical expert and a supervisor
  • The MSgt who takes care of their people
  • The CMSgt or Colonel who binds their reputation to every memorandum they sign

Continuous Improvement

We also have an excellent community of Airmark Beta Testers from active, guard, reserve, and civilian backgrounds that share insightful feedback. We’ve already resolved 49 feedback tickets that have helped us prioritize ways to make Airmark better. This continuous improvement process is part of our core ethos and daily practice, ensuring Airmark achieves T&Q compliance while maintaining flexibility for users to diversify their template portfolio to their duties within the Air Force. We aim to eliminate procedural roadblocks to creating Air Force documents, enabling our Airmen to focus on their mission.

TongueToQuill isn’t perfect. Our app was a scrappy idea born out of love for good software and disdain for mind-numbing tasks. Try it out at airmark.omni.af.mil, and let us know how we can serve you better.

The views and opinions expressed here are the authors’ alone and do not represent those of the U.S. Air Force, the Department of War, or any part of the U.S. government. External links are merely informational.